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#5
Conversational transparency (Bernd)
Bernd
When Bernd asks 'Why was I offered instalments up to EUR 1500?' the agent answers with a clear breakdown of credit score, band, and mandate context.
What to do
- Activate Bernd
- Ask: 'Why is my instalment limit 1500 EUR?'
- Inspect the compliance trail for EVALUATE_INTENT entries