← All scenariosJump to /personas to switch the active consumer, or /compliance while running to observe audit events chaining live.
#1
Pre-cart personalization
Anna (PREMIUM_EXISTING)
Agent greets a Nordlys customer, fetches consumer profile and returns segment-aware recommendations before anything enters the cart.
What to do
- Activate Anna on /personas
- Ask the agent: 'Show me new arrivals suitable for my living room'
- Verify recommendations surface PREMIUM tier first
- Inspect the trust score at /trust-score